If during setup, there are no voice prompts after pressing the setup button on the SmartCam, please check the LED status light on the camera:
If the light is solid yellow please ensure you are using the provided power cord and wall plug.
If you are, try using another power cord and wall plug. (If this resolves the issue, please reach out to technical support for a replacement power cable and wall plug.)
Try to hold the setup button down for 30 seconds until you hear the SmartCam click. Once you hear a click, release the button. This will reset your SmartCam
If you are still unable to connect to your network please contact technical support for further assistance.