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How do I delete accounts?

Deleting accounts when they have been created manually or via the sync

M
Written by Mick Milne
Updated over 5 years ago

Deleting manually created accounts
Deleting accounts that have been created manually is done via the platform.

  1. Log in and click onto your name in the top right of the screen.
  2. Choose 'User management.' 
  3. Select the staff to be deleted and choose 'Action Checked.'
  4. Click 'Delete.'

Deleting accounts created via the MIS sync
The accounts created by the sync reflect what is in the MIS. Staff credentials must be changed there and not in the platform for staff to be deleted.

  1. When staff leave, ensure their contract date is ended in the MIS.
  2. Run the sync and the account should be removed from the platform.
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