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Non-refund Policy

Sophia avatar
Written by Sophia
Updated over 6 months ago

The refund policy states that payments made to JoggAI are generally non-refundable, except in specific cases where required by law, and without overriding mandatory local laws regarding cancellation rights.

Preventing Abuse: This policy helps prevent our service abuse. Otherwise, it may be exploited by some users, leading to increased costs and a decline in the overall quality of the experience for everyone.

Fairness for All Customers: We strive for fairness with every user. JoggAI's policy ensures consistent terms for all, fostering a uniform experience.

Long-Term Commitment: JoggAI aims for stable, dependable services. Clear policy helps us manage resources effectively, benefiting you and all users in the long run.

Non-Refundable Fees: All subscription fees are non-refundable. If you cancel or your access is terminated due to a breach of terms, you won't receive any refunds or credits for amounts already billed.

Cancellation Process: You can cancel subscriptions anytime on the Account&Subscription page or contact supports@jogg.ai.

We hope this explanation helps clarify our non-refund policy. We are committed to providing you with the best possible experience. If you have any suggestions or feedback, please let us know.

For more information, please visit our Terms of Use page.

Thank you for your trust and support.

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