Pulling Credit Reports
Note: only specific types of roles are able to pull credit reports. If you do not see the option, please contact your team lead or admin to update your role.
1. You can pull credit reports for any applicant on the file from the Credit & Liabilities page. You can access it from the left navigation menu.
2. Once on the Credit & Liabilities page, head to the desired applicant designated section an click on PULL CREDIT.
Note: In order for a Credit Report to be pulled successfully, make sure that the following information for your applicant have been entered correctly:First and Last NameAddress (Current Address Fields)Date of Birth
3. A "Pull Credit Report" screen will open. Choose the desired Credit Bureau, Method of Consent and indicate the Date consent was given.
4. If you desire to Import Liabilities from the credit report at the same time, make sure to check the "Import Liabilities from Credit Report" box (see below the Import Liabilities from Credit Reports section for details).
5. Click on PULL CREDIT to finalize the procedure.
6. A copy of the newly Credit Report will automatically be added the Documents Inbox inside the application. You can access it via Documents from the left navigation menu.
7. You can open the document by clicking on the Document Name in the Received Documents section.
Pro Tip: If you do not have access to pull a credit report, you may not have this feature available on your account. Please contact us and we'll take a look at your access levels.
Importing Liabilities from Credit Reports
1. It is possible to Import Liabilities from Credit Reports at a later time if you didn't do so when you Pulled a Credit Report (see above). Simply head to the Credits & Liabilities page via the left side menu.
2. Scroll down to the Liabilities section, click on IMPORT and choose the desired Applicant.
3. Once on the Import page, select the Liabilities you desire to Import by using the Check Boxes on the left side.
4. Once your selection is made, simply click on IMPORT.
Note: You can import liabilities at any time and as many times as needed.
CAUTION: It is possible that some Liabilities could duplicate if they are owned by multiple applicants from which liabilities have been imported.i.e. Husband and Wife both have the same Mortgage.
5. When applicants share a common Liability, they do not need to be imported twice. Instead, Applicants and Guarantors can be added to an existing liability using the Owners option from the Liabilities section.
6. Simply select all individuals to be added to the Liability from the drop down option (can also be used to remove individuals from a liability).
