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What to Do If an Error Occurs While Depositing at an ATM

Learn what steps to take if you encounter an issue while depositing cash at an ATM.

Updated this week

If you experience an error when trying to deposit cash at an ATM, follow these steps:

  1. Keep your receipt

    • If the ATM gave you a receipt, keep it as proof.

    • If you did not receive a receipt, do not worry, we can still assist you.

  1. Contact our support team

    • Report the issue immediately through the chat in your MAJORITY app or by phone at +1 (855) 553-3388.

    • Our team will start the review process for your deposit.

  1. Wait for resolution

    • We will notify you as soon as we have an update on your case.

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