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What happens if my payment fails or I don’t have enough funds?

Updated over a week ago

If you don’t have enough money in your MAJORITY Wallet when your phone plan is due for renewal, your service will be paused until you add more funds.

🚫 What happens when payment fails

  • Your phone plan will not renew

  • Your mobile service (calls, texts, and data) will be paused

  • You won’t be charged until you reactivate

💡 How to reactivate your service

  1. Open the MAJORITY app

  2. Go to the Wallet tab

  3. Add funds to your balance

  4. Return to the Phone Plans section and tap Reactivate Plan

Once payment is successful, your service will be restored instantly.

🛡 Avoid service interruptions

  • Turn on auto-renewal in your Wallet to prevent accidental service pauses

  • Make sure your card or bank account has enough funds before the renewal date

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