Once you file a dispute with our customer service team:
Case investigation
Our team will conduct a thorough investigation to identify and resolve the unauthorized charge.Resolution timeline
The process may take up to 45 days to be completed.Provisional credit
If the investigation takes longer than 10 days, we will issue a provisional credit to your account so you can continue using your funds while the case is resolved.Final outcome
Once the investigation is complete, you will receive a notification with the result of the dispute.
At MAJORITY, we work to resolve your case as quickly as possible and protect you from unrecognized charges.