This guide is designed to help you understand possible reasons behind transaction denials and provides practical steps to solve these issues efficiently.
1. Check Your Account Balance
Ensure your Majority card has enough funds to cover the purchase. Transactions may be denied due to insufficient balance, especially if there are unexpected fees or charges.
2. Preauthorization Check
For transactions at hotels, restaurants, gas stations, or car rentals, a preauthorization amount greater than the purchase price may be required. Confirm your balance can cover this preauthorization.
3. Verify Card Details
Double-check that all card details entered are correct, including the card number, expiration date, and CVV code. Typographical errors can lead to transaction denials.
4. Check the Card’s Status
Ensure your Majority card is active and not blocked. Transactions will be blocked if the card was temporarily disabled or reported as lost or stolen.
5. Confirm Online Purchases Are Enabled
Through the Majority app, check your card settings to ensure online transactions are allowed.
6. Update Billing Address
Make sure your billing address matches the one registered with your Majority card. Update your card settings if your current billing information has changed.