If a financial transaction has failed, please check that the details you entered during the transaction are correct. If you have entered all the details correctly, your card is valid, and there are sufficient funds available, please contact your card-issuing bank to investigate the reason for the rejection.Important! When paying usage fees, your bankcard is debited automatically; therefore, we store your bankcard details in tokenised form. Please ensure that you always have sufficient funds available.For further information, please contact your card-issuing bank or OTP Mobil customer service. |