📝 Official Cancellation Methods
EOS Fitness offers a month-to-month membership that you can cancel at any time, but you must provide a 30-day notice. Your account must also be in good standing, meaning no past dues are owed.
Method | Description | Key Details |
Online Cancellation Form | Submit a request through the EOS Membership Cancellation Form on their website. | Requires login; convenient for most states. |
In-Person | Visit your local EOS Fitness gym and speak with a staff member at the check-in area. | Mandatory for residents of Florida, Texas, or Utah; only way to cancel personal training contracts. |
Freeze Your Membership | Temporarily pause your membership instead of canceling. | Costs $5/month for up to 3 months; request by email or in-person. |
⚠️ Important Considerations Before You Cancel
Before you proceed with cancellation, keep the following policies in mind to avoid unexpected fees or issues.
Canceling a Personal Training Contract: If you have a personal training membership, it exists on a separate, multi-month contract. You must cancel this contract first before you can cancel your main gym membership. This cancellation must be done in person at your local EOS location.
Understanding the Annual Fee: EOS Fitness charges an annual membership fee of $59.99 each year, within 30 days of your billing anniversary. Please note that even if you freeze your membership, you will still be charged if your annual fee is due during the freeze period.
Refund Eligibility: You are eligible for a full refund if you cancel within 3 days of signing up (excluding weekends and holidays). Under special circumstances such as permanent disability, or relocating more than 25 miles from an EOS gym, you may also be eligible for a refund, though a cancellation fee between $50 and $100 may apply for relocation.
🔍 How to Protect Yourself from Scams
EOS Fitness has issued an official alert about billing fraud scams. Scammers impersonate the gym's billing department using fake phone numbers. To protect your personal and financial information, please note the following:
Use Official Channels Only: Always initiate contact through the official eosfitness.com website. Be wary of unsolicited emails or phone calls.
Verify Payment Requests: EOS will not ask for payment through unconventional methods or for services you did not agree to. Never provide billing information as a method for account verification.
The Phone Number You Provided: The number +1-917-672-8608 was not listed on the official EOS Fitness website in the search results. To ensure your security, it is best to avoid using unverified numbers and stick to the contact methods found directly on their official site.
I hope this detailed guide helps you cancel your EOS Fitness membership smoothly and securely. If you know which state you registered your membership in, I can provide more specific information on the required cancellation procedure.