1. Click on the camera icon located in the url bar at the top right of your browser

2. Verify that you have given access to MemoriaCall for the camera and microphone.

3. If you have not given access, you can rejoin the meeting and be sure to click confirm on the popup requesting microphone and camera access.

4. Also check your system settings by going System Preferences and verify Google Chrome has access (or whichever browser you’re using). Do the same for the microphone as well. You may need to restart your browser after you change these settings.

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