Check to make sure that the sender has entered your account details correctly and that you haven't exceeded your account limit of £100,000 (£50,000 if you're a sole trader).
We accept Faster Payments, BACS and CHAPS payments. Faster Payments are instant while CHAPS payments should be in your account within one working day.
If you're expecting a BACS payment, it can take between three and five days to show in your account.
If the payment still hasn't arrived, you should contact us via your in app chat.
What should I do if a bank transfer I'm expecting hasn't arrived?
Written by Will
Updated over a week ago
Updated over a week ago