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Why can't I see my transactions in FreeAgent or Xero?
Why can't I see my transactions in FreeAgent or Xero?
Updated over a week ago

You must have an active connection for your transactions to be shared. To check if your connection is active, go to the Account screen and select 'Connections'.
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Your connection only stays live for 90 days so if you've not refreshed it within that time, you'll need to reconnect.
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If your connection is active and you still can't see your transactions, its possible that they haven't cleared.
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If you feel that they should have cleared, contact us in through your in-app chat and we'll be happy to look at this for you.

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