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Can I bulk create Tickets?

A
Written by Arianna Ratti

Yes, you can bulk upload tickets by going to Operations → Bulk Actions → Tickets.

Bulk Import

This will open a spreadsheet template where you can enter all the required information for your tickets, including the ticket type, status, labels, and any other relevant details.

Once you've filled in the spreadsheet, download it as a CSV file and upload it back to the Papaya platform to complete the import.

Note: At the moment, it's not possible to bulk update existing tickets.


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