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What is the difference between Admin, Associate, Mechanic, and Rider role access?

A
Written by Arianna Ratti

Admin

  • Full access to the platform with no limitations.

  • Can perform all actions, including managing settings, users, and clients/service providers.

Associate

  • Has access to:
    - Tickets
    - Calendar
    - Mechanic Scheduler
    - Map View
    - Vehicles
    - Checklists
    - Work Orders

  • Does not have access to:
    - Hubs
    - User management
    - Platform settings
    - Clients/Service providers profile
    - Insights

Mechanic

  • Limited platform access. Can:
    - View ticket lists in the hubs they have visibility for
    - View vehicle lists and details
    - Use the Mechanic Mobile App

Rider

  • Designed for quick, mobile-based interactions. Can:
    - Check vehicles in and out
    - Scan QR codes for easy vehicle access
    - Complete mandatory checklists during vehicle checkout

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