Working with FAQs

Save yourself time answering the same questions that always pop up by posting FAQs at the bottom of a benefits page.

Updated over a week ago

If you get the same questions about a benefit time and again, use the FAQ section to put answers where they are easy to find.

To add FAQs:

  1. Click Add FAQs.

  2. Enter a question in the Enter question here field, and type the answer in the Enter answer here field.

  3. Click Add Another Question, and repeat the process as needed.

  4. Click Publish Your Changes to finalize.

To edit FAQs:

  1. Click Edit FAQs.

  2. Make the necessary changes to the text.

  3. Click Post Your Changes.

To copy links to FAQs to your clipboard:

  1. Click the link icon to the right of an FAQ.

  2. See the confirmation that the FAQ link has copied to your clipboard. Now you can easily share this information in an email response.

To reorder FAQs:

  1. Click Edit FAQs.

  2. Click the = icon to the left of an FAQ.

  3. Drag and drop the FAQ where you'd like it to go.

  4. Click Post Your Changes.

To delete an FAQ:

  1. Click Edit FAQs.

  2. Click the trash icon to immediately delete an FAQ.

  3. Click Post Your Changes.

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