To add a comment to an incident, you must first access the Event Summary page. This can be done by clicking the 'Cases' tab located on the left bar menu.
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Next, click on the unique 'Incident ID' number in the first column on the cases table.ย
This will bring you to the Event Summary page.
The Comments box appears when you scroll down, on the right-hand side of the page.
You can add a comment, by typing in the free text box which is provided and clicking the blue tick button on the right-hand side of the "Comments" box.ย