The System Configuration module can be accessed on the left hand menu bar. System configuration allows for the customisation of your Pharmapod platform from forms to notifications and closure rules.
Forms Set Up
This section allows you to activate forms, change icons and customise event notifications for your Organisation.
For example if you would like to activate the Incident form but deactivate the Near Miss form, you can easily do this by toggling the Active status from Yes to No.
In terms of notifications for events, these can be updated by clicking on 'Edit' under Notifications. To add a user to the notification list, click their name under 'User', 'Add Selected' and then 'OK'. This will trigger an email notification to this user once a new event has been recorded in any facility they have access to.
Closure rules can also be added in within this section by clicking on 'Edit' under Closure rules. For example, if you wanted to add in a closure rule for harm level. If an event recorded by a user in your Organisation had a severe harm level attributed to it, only certain users will have the ability to close it within the 'Cases' tab. This adds an additional layer of review.
Settings
The System Banner option can be used from a head office point of view if there was any training for example being done at the time. This would appear as a red banner across all pages in the system and would alert all users when they log in to their account.
The PDF header allows you to customise what appears at the top of all PDF's that are downloaded in the Event Summary page
Professional/Staff Position
The final section within Global Settings allows you to add in professional positions for your Organisation. By clicking on the blue 'Add' button on the right hand side, you can include any additional positions not there by default. For example locums or pharmacists in training. This professional position would then appear when adding new users in the Settings tab.
