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Adding a new User with System Notification

Eogan McCullen avatar
Written by Eogan McCullen
Updated over 2 years ago

It only takes a few minutes to add a user to your organization. Once they are added, they will be able to record events through their own Pharmapod account.

This method of adding users could be utilized from a care home perspective for agency staff or staff members who don't have email addresses or phone numbers.

The above example also could be applied to pharmacy.

Adding a user is simple, just follow the steps below:

  1. Select the 'Settings' tab located on the left menu tab, then select the 'Users' tab on the top menu bar.

2. Select 'Add', which is the blue button located at the right-hand side of the page. This will prompt you to fill out user details and add the user to the system.

Important: In order to be set up with a Pharmapod account, the new user must provide a unique login ID (as your login ID acts as your username when logging in). When added by the notification type "system" a temporary password will be automatically generated for them which they can then use to login.


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​Note: Here you have the option to give this staff member user or admin access where they can 'close' an event, add more users to the organization, provide facility access to users, etc.
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3. Once this is complete, don't forget to assign facility access to this user.

Here you have the option to assign one or multiple facilities to the user by selecting the relevant facility/facilties and clicking 'Add Selected'.

4. Assign your new user module access by switching the access button from 'off' to 'on'.

Remember, it is possible to edit a user's module and facility access by going back to the user settings menu and clicking on 'Facilities' or 'Modules Access' located in the access column of the User Settings table.
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