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PICKEM VIP Club – How Your Tiers, Points, and Rewards Work

A simple guide to earning VIP Points, leveling up, and unlocking perks like Coinback, Daily Streak bonuses, Birthday Gifts, faster redemptions, and more.

Updated over 2 weeks ago

PICKEM VIP Club – How It Works

The VIP Club is PICKEM’s loyalty program. You earn VIP Points every time you play and unlock better rewards, perks, and support as you move up the tiers.


1. How do I join the VIP Club?

You don’t have to do anything.

  • As soon as you sign up / log in, you are automatically part of the VIP Club.

  • You will see a VIP tag in your Account / Wallet section.

  • You can view all your VIP details in:
    Account → Wallet → VIP Club


2. How do I earn VIP Points?

You earn VIP Points whenever you wager in PICKEM:

  • DFS (Coming soon):
    – You earn 1 VIP Point for every $1 in entry fees.

  • Sweep Coins (SC) in Social Casino:
    – You earn 1 VIP Point for every 1 SC wagered.

  • Gold Coins (GC) in Social Casino:
    – You earn 1 VIP Point for every 100,000 GC wagered.

Additional details:

  • Points are added only after the game outcome is settled.

  • You can see your current VIP Points and progress to the next tier in your VIP section.


3. VIP Tiers & Requirements

There are 8 VIP tiers. Each tier gives you better rewards and perks.

VIP Tiers

Tier

VIP Points Required

Bronze

0

Silver

500

Gold

5,000

Sapphire

50,000

Ruby

500,000

Onyx

1,500,000

Diamond

5,000,000

GOAT

Invite-only

You’ll see a different border color and tier badge in your account / VIP section when you move up.


4. What perks do I get at each tier?

Here is a quick overview:

Tier

Daily Streak Extra

Birthday Gift

Coinback Rate

Level Up Reward

Support Level

24h Redeem

Early Access to New Games

Bronze

No extra

2 SC + 20,000 GC

2%

No

Basic

No

No

Silver

+0.05 SC + 500 GC

2.5 SC + 25,000 GC

3%

0.15 SC + 15,000 GC

Basic

No

No

Gold

+0.10 SC + 1,000 GC

3 SC + 30,000 GC

4%

5 SC + 50,000 GC

Pro

No

No

Sapphire

+0.30 SC + 3,000 GC

10 SC + 100,000 GC

5%

25 SC + 250,000 GC

Pro

Yes

No

Ruby

+1 SC + 10,000 GC

50 SC + 500,000 GC

6%

100 SC + 500,000 GC

Premium

Yes

Yes

Onyx

+3 SC + 30,000 GC

250 SC + 2,500,000 GC

7%

400 SC + 2,000,000 GC

Premium

Yes

Yes

Diamond

+5 SC + 50,000 GC

500 SC + 5,000,000 GC

8%

1,000 SC + 5,000,000 GC

Elite

Yes

Yes

GOAT

+5 SC + 50,000 GC

500 SC + 5,000,000 GC

10%

No

Elite

Yes

Yes

Below you’ll find the details for each perk.


5. Coinback: Earn coins back on every bet

What is Coinback?

Coinback is a weekly reward where you get a percentage of your net losses back in coins.

  • You earn Coinback on every bet, win or lose, but the calculation is based on

    Coinback = wagered x (1-RTP) x VIP Coinback Rate

  • Applies to both Sweep Coins (SC) and Gold Coins (GC) bets.

  • Your Coinback accumulates in a Coinback Vault inside the VIP Club section.

How do I get my Coinback?

  • Coinback for the week is granted every Monday at 11:00am EST (UTC -5).

  • When you log in after that time:

    • A pop-up will appear showing your Coinback.

    • Your Coinback is added to your SC/GC balance.

    • You also receive an email confirming the update.

Coinback Formula

Coinback = Wagered × (1 – RTP) × VIP Coinback %

Example:

  • You wager 10 SC on a game with 97% RTP and your tier Coinback rate is 5%:
    10 × (1 – 0.97) × 5% = 10 × 0.03 × 0.05 = 0.015 SC Coinback

Payout type

  • Coinback is withdrawable after a 1× playthrough.

  • It accrues automatically and is added to your SC/GC balance.


6. Extra Daily Streak Coins

You get extra SC and GC on top of your daily casino bonus depending on your VIP tier.

  • Your daily bonus + VIP bonus are shown together and claimed at once.

    • Example: Daily bonus 1 SC + VIP extra 0.20 SC = 1.20 SC total.

  • Bronze users do not see a VIP bonus on the streak.

You’ll see your current tier and the Total Daily Casino Reward in the VIP panel.


7. Birthday Gift

On your birthday, you get a special reward based on your tier.

  • The reward triggers on your first session after your birthday.

  • If you do not log in on the exact day, you can claim it later — it will wait for you.


8. Level Up Rewards

The first time you reach a new VIP tier, you receive a Level Up reward.

  • This is a one-time reward per tier.

  • You’ll see a Level Up modal celebrating your new status.


9. Support Priority

The higher your VIP tier, the faster and more premium your support experience.

Example structure:

  • Bronze & Silver – Basic / standard support.

  • Gold & Sapphire – Pro / advanced support.

  • Ruby – Priority support.

  • Onyx, Diamond, GOAT – Top-tier support, including manager-level / premium assistance.

Your VIP tier is visible to our support team so we can prioritize accordingly.


10. 24-Hour Redemptions

From Sapphire tier and above, you unlock faster redemptions, targeted to be released from the Pickem platform under 24 hours.

  • Bronze, Silver, Gold: Standard redemption speeds.

  • Sapphire, Ruby, Onyx, Diamond, GOAT: 24h redemption benefit (where operationally possible).


11. Early Access to New Games

Top VIP tiers get to try new games before everyone else.

  • Bronze, Silver, Gold, Sapphire: No early access.

  • Ruby, Onyx, Diamond, GOAT: Early access to selected new games.

We roll this out via different release waves, so higher tiers see new content first.


12. Where can I see my VIP status?

You can check your VIP info anytime:

  • Account → VIP Club

  • VIP Club section shows:

    • Your current tier

    • Your VIP Points

    • Progress to the next tier

    • Your Coinback Vault

    • Your perk details (daily bonus, birthday, Level Up rewards, etc.)


13. Need help?

If you have questions about the VIP Club or your rewards, you can always contact our support team at support@pickem.social.
We’re happy to help you understand your tier, points, or any of your perks.

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