Westfield: Carrier Resource Guide

This Carrier Resource Guide provides key information about working with Westfield, including policy servicing details and other important resources. When contacting the carrier, always include your policy number.

Access availability

*Direct appointment	Market access appointment	Placement Desk
✅	❌	❌

*If you signed up for a new Bold Penguin Terminal on or after June 1, 2026, or if you are using a Carrier Referral Terminal, the direct-appointment activation flow is not currently available on your Terminal.

Appetite

Coverages available to quote with Bold Penguin are listed below, by enrollment type.

Direct appointment:

	In Terminal	Off Platform
BOP
Commercial auto
General liability
Property
Umbrella
Workers' compensation

In Terminal - Can be quoted in the Bold Penguin Terminal
Off Platform - Can be quoted on the carrier's portal with a direct appointment or Bold Penguin market access appointment.