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Reset your Password

How to reset your password

Caro Syson avatar
Written by Caro Syson
Updated over 3 years ago

Keeping your account secure is very important and its good protocol to regularly change your password for accounts where you have important information stored.

‼️ ⚠️ DO NOT SHARE YOUR PASSWORD WITH ANYONE ELSE ⚠️‼️

NOTE: Once you've changed your password you will be logged out of any other devices where you may already be signed in - so it's important to remember your new password if its needed for other device log ins!

  • To change your password, go to the User Profile settings (User Profile settings > My Profile > Password)

  • In order to safely change your password, you will need to enter your current password before it will enable you to put any new password.

  • Enter in the new password a second time below to confirm.

⚠️ If you cannot remember your original password then you can select the green Forgotten Password option to have it a new link sent to your email address so you can reset it. ⚠️

  • For added security, passwords must be at least 8 characters long, contain 1 capital letter and 1 number

  • Press the small 'eye' button on the right to reveal the password you have typed in and to double check and confirm that what you've typed in is correct!

  • Finish by pressing the Save button

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