Our online support is accessible 24/7 via the chatbot link in the bottom right corner of every page and will direct you in the first instance to information that will hopefully answer your question.

There are many support Help articles written just like this, to guide you through the steps, with accompanying screenshots to show you 'how' to do things.

If we can't help you with your query using the online system, your question will be escalated to a ticketed support system which will be answered via email as soon as possible.