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Cancelling your subscription
Cancelling your subscription

How to cancel your Pocket PA subscription

Caro Syson avatar
Written by Caro Syson
Updated over 3 years ago

We will be obviously be very sad to say goodbye if you decide to cancel your subscription but understand that you may have decided to switch off your Pocket PA subscription for a varying number of different reasons.

If there is anything however that we can help with that could make all the difference to you staying and using Pocket PA, please don't hesitate to get in touch as we love to help and also hear your feedback - help@pocketpa.com - or use the chat feature bottom right to reach out.

Switching OFF your Pocket PA Subscription

Desktop View

  • Go to your User Profile and select Subscriptions tab

  • Switch the Green Auto Renew Button to OFF (it will go grey)

  • You will then get a Success Message pop up to Confirm your Subscription was cancelled successfully

  • The Auto renew button will then be completely grey = Switched OFF

  • If you switch it off in error, click on the Auto renew button again and your subscription will resume and the button will go back to ON and be green


Mobile View

  • Go to your Account Settings from the top right menu button

  • Go to Account Settings and select Subscriptions tab

  • Click on the green Auto renew button at the bottom and switch OFF so it goes grey

  • You will then get a Success Message pop up to Confirm your Subscription was cancelled successfully

  • The Auto renew button will then be completely grey = Switched OFF

  • If you switch it off in error, click on the Auto renew button again and your subscription will resume and the button will go back to ON and be green

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