Please note that you must be 18+ to access the following games:
Heart of Vegas
Cashman Casino
Mighty Fu Casino
Lightning Link Casino
These games do not offer gambling or an opportunity to win real money or prizes.
Practice or success at social gaming does not imply future success at gambling.
For more information, please visit our Terms of Service.
Reporting content that may violate our Terms of Service
Players can report, flag, or raise concerns about content that they believe may be contrary to our Terms of Service.
These reports can be submitted via our Customer Support channels, where our team will review the concern and take appropriate action where necessary.
Protecting younger individuals
Our games contain simulated gambling content and are rated R18+. Players may be required to complete age verification to confirm they are 18 years of age or older before accessing the game.
We also encourage parents and guardians to use device-level parental controls or filtering software to help prevent minors from accessing age-restricted content.
For expert advice about getting the most from your Social Games experience, please visit https://www.smartmobilegamers.org/ |
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How Age Verification Works at Product Madness
To help create a safe and enjoyable environment for everyone, Product Madness uses an age verification process to confirm that players meet the required age to access our games.
Users can complete a privacy-focused, one-time age verification process to access Product Madness games. Only those who are verified as 18 or older will proceed through the process to final verification.
How to Complete Age Verification
Step 1: Start Verification
You’ll see a prompt asking you to verify your age, if you haven’t done so already.
Step 2: Choose Your Verification Method
“We need to verify your age” window will appear with four options:
Option 1: ConnectID
Select “Verify with ConnectID” on the verification page.
Enter your date of birth and choose your banking provider.
You will be redirected to your bank’s secure login page.
Login to your bank account.
When asked if you would like to share your details with k-ID, select, “Yes share details” to complete verification.
Option 2: Face Scan
Select “Take a selfie” on the verification page.
Allow access to your camera when prompted.
Follow the on-screen instructions to take a video selfie.
Press “Done” to submit.
Option 3: Scan ID
Select “Use your ID” on the verification page.
Use your mobile device to scan the QR code.
Take a clear photo of your government-issued ID following the guidelines on screen:
- Make sure you are in a well-lit area
- Place ID on flat dark surface
- Make sure all corners of the ID are visible
Take a selfie to match your ID document by following the guidelines on screen:
- Make sure you are in a well-lit area
- Remove any headwear
- Keep your glasses on
Press “Done” to submit.
Option 4: AgeKey
Select “Use your AgeKey” on the verification page.
Confirm using your device security (such as Face ID, fingerprint, or your device passcode), if prompted.
Once confirmed, your age eligibility will be verified automatically.
Step 3: Confirmation
After verification, you will receive a message saying, “Your age has been verified!”
You will then be prompted to choose whether you would like to save this verification as an AgeKey for future use. An AgeKey is a secure, reusable digital credential stored on your device that allows you to confirm your age again later – without needing to repeat the full verification process.
If Age Assurance Fails
If your age verification attempt is unsuccessful, you may retry up to three times within the same day. If you are still unable to complete verification, you will need to wait 24 hours before trying again.
If the verification process confirms that you are under the minimum required age in your region, your account will be restricted in accordance with our policies. If you believe this result is incorrect and would like to appeal the decision, please contact Customer Support for assistance.
Age Verification FAQs
Why does Product Madness require age verification?
Age verification helps confirm that users meet the minimum age required to access Product Madness games and also helps make sure that certain types of content are only seen by people who meet the age requirements for their region.
Who has to do an age check?
Depending on your region, you may be asked to confirm your age by going through an age assurance process.
When will you be asked to complete an age check?
All new and existing users in certain regions may be asked to verify their age when you:
Create a New Account: In certain regions, you may need to verify your age when signing up.
Log In: Existing users in certain regions may be prompted to verify their age when logging in.
How does age verification work?
We use a third-party age assurance vendor, k-ID, to confirm whether you meet the required threshold. Depending on the verification method selected, age verification may involve:
A facial age estimation check
Uploading a photo of your government-issued ID
Verifying your age through your bank’s secure network through ConnectID
Product Madness and k-ID do not store your face scan video selfies, your personal identity documents, or banking information. Images of your identity documents and ID match selfies are deleted once your age group is confirmed, and the video selfie used for facial age estimation is analyzed entirely on your device and will never leave it. The information you provide will be used solely for age verification purposes and will not be used for anything else.
Can you save your age verification for future use?
Yes. Once your age has been successfully verified, you’ll have the option to save your verification as an AgeKey. An AgeKey is a reusable, privacy-preserving digital credential stored securely on your device. It allows you to verify your age once and reuse that verification across participating games or websites — without needing to repeat the full age check (such as scanning an ID document) each time.
What information does Product Madness receive from your ID or facial age estimation?
We receive only a confirmation result (for example, whether you meet the required age threshold). We do not receive or store copies of identity documents or facial images.
How does Product Madness use this data?
We use age verification information only to confirm whether you meet the required age to access our games and to comply with applicable legal and online safety requirements. We receive only a confirmation result (for example, whether you meet the required age threshold). We do not receive or store copies of your identity documents or facial images.
Can You Opt Out of Age Verification?
No. If age verification is required by law you cannot opt out. If you are in an affected region, you may be prompted to verify your age when creating an account or logging in.
Have Questions?
If you have questions about the age verification process or need support, please contact us by clicking on the following link or the chat pop up.