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Docusign Integration

Written by Efrat Barak Zadok

⚠️ DocuSign Enterprise required
This feature is only available to customers on a DocuSign Enterprise plan. If you're on a standard DocuSign account, this functionality is not accessible.

Not sure which plan you're on? Check with your DocuSign admin or contact our support team to learn more.


Why integrate with Docusign

All employee signed documents will be automatically categorized and attached to the field in the employee's profile for easy access and reference.

Each time a template that has been mapped is signed by an employee within Shapes, the signed document will automatically be added to Shapes.

How to set up the integration

All Super Admins can integrate in 3 simple steps.

Step 1: Enter Shapes' Account Settings -> Integrations -> Docusign

Step 2: Click connect, sign in and "Allow Access"

Step 3. Map DocuSign and Shapes

  • Choose which templates you'd like to sync between the two platforms

  • Select the recipient role - this will determine which profile to add the document in the case of multiple signatories

  • Select the field within the profile to add the signed document

And that's it, your integration is now live!

Using Docusign with Workflows

Docusigns' power forms allows you to create a link to send to whomever you'd like for signature.

Step 1: Enter Docusign and click the dropdown next to "Start" -> Create Powerform

Step 2: Select the template and click "Add Selected" -> "Created"

Step 3: Copy the form and add it as a link to a task for any workflow

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