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Docusign Integration

Written by Efrat Barak Zadok

⚠️ DocuSign Enterprise required
This feature is only available to customers on a DocuSign Enterprise plan. If you're on a standard DocuSign account, this functionality is not accessible.

Not sure which plan you're on? Check with your DocuSign admin or contact our support team to learn more.

Why integrate with Docusign

All employee signed documents will be automatically categorized and attached to the field in the employee's profile for easy access and reference.

Each time a template that has been mapped is signed by an employee within Shapes, the signed document will automatically be added to Shapes.

How to set up the integration

All Super Admins can integrate in 3 simple steps.

  1. Enter Shapes' Account Settings -> Integrations -> Docusign

    Shapes Account Settings page showing the Integrations tab with Docusign listed
  2. Click connect, sign in and "Allow Access"

    DocuSign sign-in and Allow Access authorization screen
  3. Map DocuSign and Shapes

    • Choose which templates you'd like to sync between the two platforms

    • Select the recipient role - this will determine which profile to add the document in the case of multiple signatories

    • Select the field within the profile to add the signed document

    DocuSign template mapping screen for selecting templates to sync
    DocuSign recipient role selection screen for mapping signatories
    Field selection screen for choosing where the signed document is added in the employee profile

And that's it, your integration is now live!

Using Docusign with Workflows

Docusigns' power forms allows you to create a link to send to whomever you'd like for signature.

  1. Enter Docusign and click the dropdown next to "Start" -> Create Powerform

    DocuSign Start dropdown menu with the Create Powerform option
  2. Select the template and click "Add Selected" -> "Created"

    DocuSign Powerform template selection screen with Add Selected button
  3. Copy the form and add it as a link to a task for any workflow

    DocuSign Powerform link being copied for use in a workflow task
    Shapes workflow task with the DocuSign Powerform link added
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