How to Complete a Survey as a Participant
When you’re invited to take part in a survey, you’ll receive an email on the survey launch date with a link that takes you directly to your account, where you can complete the survey.
Accessing Your Survey
You can access the survey in two ways:
From the email link – click the link in your invitation email to go straight to the survey in your account.
From your account directly – log into your Shapes account and open the Assigned Tasks section.
Once in your Assigned Tasks:
You can filter by task type by clicking the filter icon on the top right and selecting Type → Survey.
This will show all surveys assigned to you.
You’ll see whether each survey is incomplete or overdue (with the number of days overdue displayed).
Completing the Survey
Click on the survey to open it.
You’ll see:
The survey name
The timeline and due date
A description (if provided)
The visibility setting (either Visible or Anonymous)
Visibility explained:
Visible – your responses can be linked back to you.
Anonymous – your responses are collected confidentially and cannot be traced back to you.
Click Complete Survey to begin.
On the left-hand side, you’ll see the list of questions.
You can:Type open-ended responses
Select single or multiple options
Answer rating or scale questions
Once you’ve finished, click Submit Survey.
After Submission
After submitting, your survey status will automatically update to Completed in your Assigned Tasks section.
If you have any questions or experience any issues while completing your survey, please reach out to support@shapes.co — we’re happy to help!