By default, recording of phone calls is not possible on iOS devices. Smart Record Call Recording service is a unique combination of technologies that allow to overcome this iOS barrier.

Interesting & important notes before starting:

  1. Smart Record Call Recording service operates on a standard telephone network. It is available nonstop and worldwide.
  2. The basic principle is to create 3-way call between the caller, callee and Smart Record Bot. 
  3. The connection to Smart Record Bot is established by calling the dedicated telephone number.
  4. The dedicated telephone number is pre-set by the app based on your phone´s location settings. It can be changed manually according to your preference.
  5. The dedicated number acts as a standard local number. Yet, it is NOT a toll-free number. Calling this number is charged by your telecommunication services provider.
  6. You can call any of provided dedicated local numbers but we recommend to acquaint yourself with your telecommunication services provider roaming and calls-abroad policy as calling numbers out of your country can be costly.
  7. When calling Smart Record Bot, phone number must be visible (not hidden/private). Otherwise, it is not possible to pair the recording with relevant device and download the recording to the app.
  8. Some of telecommunication service providers automatically end phone calls reaching 60 minutes as a form of security measure.
  9. Some of telecommunication service providers require you to have Conf Call service activated in order to be able to use Smart Record Call Recording service.
  10. Standard telephone network Conf Call is usually able to hold 5 phone numbers (4 persons + Smart Record Bot) but it depends on your telecommunication service provider policy.
  11. Smart Record Bot must by law announce that the call is being recorded as soon as it answer the call. This applies to incoming/outgoing or ongoing calls -  the announcement is always heard ONLY by the one who is calling the Bot - others on the line don´t hear it.
  12. Recording somebody without his or her clearly voiced consent is considered illegal in some countries. It is also a matter of courtesy. Always ask the other side for permission to record the conversation. Should the other side reject giving such permission, end the call. Smart Record is not responsible for any damages caused in this regard. 

Supported countries as of now:

  • USA

10 minutes trial & first steps:

Smart Record Call Recording service offers 10 minutes of call recording for free to test the service and to make sure it is the right fit for your needs. Remember, only the Smart Record Call Recording service is free, there are still charges by your telecommunication services provider for calling the dedicated local number.

  1. On the main recording screen, tap the top right CALL RECORDING button.
  2. Tap Call to Smart Record Bot button. 
  3. Fill in the number, email and tap Send Verification Code.
  4. SMS with verification code is sent to the specified number.
  5. Insert the code from the SMS.
  6. Voilà! You have 10 minutes trial to try out the service.

Subscription Plans:

To continue using the service after spending 10 minutes trial, you can choose from 3 subscription based plans by tapping CHOOSE PLAN button on Call Recording screen.

  1. Weekly
  2. Monthly
  3. Yearly

Each of the plans provides Unlimited Call Recording for a specified period of time.

Outgoing call:

Your phone number must be already verified before recording the call. You must have either available trial minutes or one of the subscription plans.

  1. Tap top right button CALL RECORDING button.
  2. Tap Call Smart Record Bot button. App starts to call dedicated number.
  3. Upon answering, Smart Record Bot starts recording your call.
  4. To add the person you want to have a conversation with, tap add call button.
  5. Choose a contact you want to add and then tap merge calls button.
  6. Once you end the call, the recording is downloaded to Smart Record App.

See the video how it works:

Incoming/ongoing calls:

Your phone number must be already verified before recording the call. You must have either available trial minutes or one of the subscription plans.

  1. Accept the call from the caller.
  2. Open Smart Record App.
  3. Tap top right button CALL RECORDING button.
  4. Tap Call Smart Record Bot button. App starts to call dedicated number.
  5. Upon answering, Smart Record Bot starts recording.
  6. Merge the calls.
  7. Smart Record Bot is recording the conversation (notify others about being recorded and ask for clearly voiced consent).

See the video how it works:

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