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Something is missing in my order
Something is missing in my order
M
Written by Mark S.
Updated over a year ago

If you are missing products in your order, please carefully check the packaging box and your emails. Since we only ship fresh and edible products, we may automatically remove products that are no longer fresh from your order and refund the money. You will receive an appropriate refund email from us.

If you are sure that items are missing, please contact us immediately with the following information so that we can resolve this quickly and efficiently for you:

  • Your order number

  • The name and number of the missing items you did not receive.

  • A complete and clearly visible photo of the entire packaging box

  • A clearly visible photo of all the items you received

Once we receive the above information, we will resolve the issue for you as soon as possible!

Requests with missing items must be made within 7 days from the date of delivery!

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