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Have you received my return yet?
Have you received my return yet?
M
Written by Mark S.
Updated over a year ago

Still waiting for your refund?

Depending on the country you are from and the courier, delivery times for returns to our warehouse may vary.

Returns from Germany/Austria - it can take UP TO 7 DAYS for your order to arrive back to our warehouse and for your order to be refunded.

It may then take 5 days for your refund to appear in your account after the refund has been processed.

Alternatively, you can contact us about the status of your return. Include the following information in your message:

  • The tracking number (This can be found on the return label you received from us).

  • Your order number

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