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I want to cancel my order
I want to cancel my order
M
Written by Mark S.
Updated this week

Unfortunately, orders that have already been paid for cannot be canceled, as they are immediately processed in our shipping system. However, we would like to remind you of our 14-day return policy: [Return Process].

If you placed your order using bank transfer and have not yet completed the transfer, cancellation is possible within 5 days. In this case, please contact our customer service.

What is a "paid order"?

  • Any order not placed via bank transfer

  • Orders where a bank transfer has already been completed

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