The main reason for a cancelled order is an unstable internet connection. If your payment has been debited, you don't have to worry, it will be automatically returned to you. Depending on the bank, this may take a few business days.
If the money is not back in your account after 5 business days, please contact us immediately with the following information:
your full name
the e-mail address you use at Snuzone
the payment method you have chosen