NOTE: Your site may take up to 48 hours to appear on your domain after changing name servers. This delay, during which your site propagates, is standard for all sites.
You must update your DNS records to move your SportsEngine website from the SportsEngine domain (YourOrganization.sportngin.com) to your organization's custom domain (YourOrganization.com).
NOTE: After changing your DNS or CNAME Records, you must contact support with your new domain so that we can update it within our system.
This process is known as Going Live.
Helpful Tip! Before updating DNS records, you must tell your contact if you have email addresses associated with your custom domain (i.e., Jane@YourOrganization.com). Failing to do so will result in an interruption of email service.
Changing Domain Name Servers (DNS)
Helpful Tip! If you encounter any problems finding or updating your DNS, please contact the domain registrar directly.
Use the chart below to complete the following:
Find your third-party provider and use the login link to access your system.
Use the DNS Instructions Link to determine where to change the Domain Name Servers.
Copy and paste the following as individual Custom Name Servers.
ns1.sportnginserver.com
ns2.sportnginserver.com
ns3.sportnginserver.com
ns4.sportnginserver.com
ns5.sportnginserver.com
Common Third-Party Domain Registrars (DNS Instructions)
Third-Party Provider | Login Link | DNS Instructions Link | Customer Support Contact |
GoDaddy: | 1 (480) 505-8877 | ||
Network Solutions | 1 (877) 898-3290 | ||
Yahoo/Aabaco | |||
OpenSRS | 1 (888) 511-7284 | ||
Enom | 1 (800) 371-6992 | ||
1&1 | 1 (866) 991-2631 | ||
Bluehost | |||
Namecheap | |||
HostMonster | |||
Google Domains |
Changing CNAME and A Records
If you prefer to maintain control of the Name Servers for your domain, you may update the CNAME records for the root (@) and www to point to SportsEngine.
Helpful Tip! If you encounter any problems finding or updating the CNAME and A records, please contact the domain registrar directly.
Use the chart below to complete the following:
Find your third-party provider and use the login link to access your system.
Use the CNAME Instructions Link to determine where to update the CNAME and A records.
For CNAME records, enter the following fields.
Type = CNAME
Name = www
Data = sites.sportngin.com
TTL = Default
Add the new A records following the format below, ensuring you enter both Data values listed.
Type = A
Name = @
Data = 104.16.222.243 and 104.16.223.243
TTL = Default
Common Third-Party Domain Registrars (CNAME Instructions)
Third-Party Provider | Login Link | CNAME Instructions Link | Customer Support Contact |
GoDaddy: | 1 (480) 505-8877 | ||
Network Solutions | 1 (877) 898-3290 | ||
Yahoo/Aabaco | |||
OpenSRS | 1 (888) 511-7284 | ||
Enom | 1 (800) 371-6992 | ||
1&1 | 1 (866) 991-2631 | ||
Bluehost | |||
Namecheap | |||
HostMonster | |||
Google Domains |