Back up your data and transfer it to your new device

Wipe the data from your old device – we also wipe all the devices we receive, using accredited erasing technology

Unpair your device from any other tech and remove it from your list of trusted devices

Sign out of any linked accounts such as iCloud or Google – otherwise, this could delay your payment

Remove your SIM and memory cards

Turn it off

You don't need to include original boxes, wires or accessories - this doesn't affect the price.