Approve any value
Pick this if... you don't mind if the value is different to the estimated value.
What happens: Once we have your device and have carried out our 30-point-plus Tech Health Check, your money will be paid into your Spring account straight away.
Note that with this option, you won't have the option to get your device returned to you.
Approve when within value range
Pick this if... you are happy to receive any amount in the value range we've given but you want more options if it doesn't.
What happens: If the Final Guaranteed Value is within the value range we initially gave to you, the money will be paid to your Spring account straight away.
Otherwise, if it is below the bottom figure, we will send you an email and you can log into your Spring account to see the reasons for this (in your Tech Health Report). After looking at this, you can decide to accept the new amount or reject it and ask for the device to be returned to you for free.
Always ask me to approve
Pick this if... you want to know the exact value before you accept or reject it.
What happens: Once we have the device, we will let you know the Final Guaranteed Value. You'll be able to approve it in your Spring account, after which you'll be paid immediately, or you can reject it and ask for it to be returned for free (all we'd need is your address).