Having some trouble with the speed of your gameplay?
An active and stable connection is needed to play our games as information is constantly sent between the app and our servers, and vice versa. This means that any buffering/lag can interrupt the connection. However, there are some ways you can prevent your connection from dropping during gameplay:
Reset your router. This will help refresh your Internet connection.
Play as close to your router as possible. This helps ensure there are no physical obstacles to your connection.
Close all other applications. When you exit an app, the app does not close automatically. For some issues, including game crashes, it is a good idea to close all applications running in the background to free up your device's resources.
If you’re still having trouble, try restarting your device. Apple also recommends restarting after installing any application. Follow these steps to restart:
Restarting an iPhone with Face ID (iPhone X and newer):
Press and hold the Side button (on the right side of the phone) and either of the Volume buttons (on the left side).
When the slide to power off slider appears, drag it to turn off your phone.
After your iPhone turns off, press and hold the Side button again to turn it back on.
Restarting an iPhone with a Home button (iPhone 8 and older):
Press and hold the Top (or Side) button until the slide to power off slider appears.
Drag the slider to turn off your phone.
Once the iPhone is off, press and hold the Top (or Side) button again to turn it back on.