You can contact our Support Team via our Intercom Live Chat or email at help@theswipecompany.com.

Our Support Team is available during business hours, Monday to Friday 9:00 am to 5:30 pm UK time.

We suggest contacting us from the platform you signed up with since if you signed up/logged in via the App you can only access through the App, same for Web portal.

Using the Mobile App:

Once you are logged in, click on Support in the top right corner, the chat will open and you can start a conversation with our Support Team.

Using the Web Portal:

Go to https://client.blackthornfs.com/sign-in, you will see the chat icon in the right bottom corner of the page, click on it and the chat will open and you can start a conversation with our Support Team.