If no fresh posts/comments are showing in the "Reply to comments" section, you can simply click on the "Refresh" button to display the latest posts.
​
However, if you wish to retrieve comments from a specific post, you can copy the post's link and paste it into the text box under the "Search by post URL" tab. This action will display the last 500 comments from the specified post.

If that doesn’t solve it, please reach out to us through the support button you’ll find in the sidebar menu on Taplio or at team@taplio.com.