Oh! You seem to have discovered something weird. On rare occasions, member-to-member transactions can't be effective. These transfers are characterized as being instantaneous, easy, convenient, and best of all, commission free. It is the favorite of many of our members!
But, if you had any inconvenience making a transaction of this type, we give you a list of reasons why this can happen:
1. Make sure that the member receiving the transfer has a working account.
2. Make sure that the account to which you want to send exists.
3. Make sure you have a positive balance in your UGLYCASH account before sending.
If your problem is not related to these reasons, or you have not been able to solve the problem, we invite you to contact one of our amazing Member Advisors by following these simple steps:
From the UGLYCASH home screen, tap the speech bubble 💬 in the top right corner. Then tap "Messages" and then the pink pencil!
Done! We’ll be right there to help you! 🏃
We’re here for you!