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Our Privacy Policy (LATAM)

Updated over a week ago

This privacy policy describes how BFF United, LLC (the “Company,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects your information when you use the Ugly Cash mobile app (“Ugly Cash App”).

1. Important Information

1.1 Purpose of this Privacy Policy

We understand how important privacy is to our users, so we only collect the information we need and will not share your personal information with third parties unless necessary. Even within the Company, access to your personal information is limited to those employees, contractors, and third-party service providers who need such information to handle matters related to the Ugly Cash App, the transactions you make, and the implementation of our programs and services.

It is essential to read this privacy policy along with any other privacy notices or fair processing notices that we may provide at specific times that are applicable to you when we are collecting and processing your personal data. This privacy policy complements other notices and is not intended to override them.

1.2 Changes to the Privacy Policy and Your Duty to Inform Us of Changes

We may update this privacy policy from time to time. When we make changes, we will notify you by updating the date at the top of this privacy policy. We will also send an annual privacy notice in accordance with our Gramm-Leach-Bliley Act Policy.

It is important that the personal data we hold about you is accurate and current. If you need to add or change any information, you can update it in the Ugly Cash App. It is your responsibility to review this privacy policy periodically. If you continue to use the Ugly Cash App, you agree to any updates to this privacy policy once you make a transaction after the policy is updated.

1.3 Third-Party Links

Ugly Cash App may include links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our app, we encourage you to read the privacy notice of every website you visit.

2. Data We Collect

We need to collect personal information about you to provide the required services or assistance. We collect personal data when you register an Ugly Cash App account, complete our identity verification process, authenticate your account, communicate with us, participate in promotions, or use our services in other ways.

Personal data means any information about an individual that can be used to identify that person. It does not include data where identity has been removed (anonymous data).

We may collect, use, store, and transfer various types of personal data, categorized as follows:

  • Identity Data: Includes first name, last name, birth name, title, username, tax ID, marital status, date of birth, gender, ID number, nationality, and any other information contained in identification documents you provide (e.g., passport or driver’s license).

  • Contact Data: Includes billing address, residential address, email address, and phone numbers.

  • Financial Data: Includes bank account details.

  • Transaction Data: Includes information about your activities, such as the amount, date, time, and recipient of each transaction.

  • Technical Data: Includes IP address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access Ugly Cash App.

  • Profile Data: Includes your username and password, preferences, feedback, and any survey responses.

  • Usage Data: Includes information about how you use Ugly Cash App.

  • Marketing and Communications Data: Includes your marketing preferences and communication preferences.

  • Location Data: Includes information about the location of your device.

We also collect, use, and share Aggregated Data, such as statistical or demographic data, for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data under the law, as it does not reveal your identity directly or indirectly.

We do not collect Special Categories of Personal Data about you (e.g., race, ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, health information, genetic or biometric data).

You may choose to provide us with additional information to enhance your user experience with Ugly Cash App.

3. How We Collect Your Data

We use different methods to collect data, including:

  • Direct Interactions: You may provide us with your identity, contact, financial, transaction, profile, usage, marketing, communications, and location data through the Ugly Cash App.

  • Automated Technologies: As you interact with Ugly Cash App, we may automatically collect technical and usage data through cookies, server logs, and other similar technologies.

  • Third Parties or Public Sources: We may receive personal data from third parties such as analytics providers (e.g., Google), payment service providers, and identity verification services.

4. How We Use Your Personal Data

We collect this information to provide the Ugly Cash App securely and efficiently. We use the data for purposes such as:

  • Providing the full functionality of Ugly Cash App.

  • Complying with our legal and regulatory obligations.

  • Staying connected with you for customer service, notifications, updates, or security alerts.

  • Verifying your identity to prevent fraud or unauthorized activities.

  • Complying with any other purpose for which the information was collected.

We will not sell or rent your personal data to third parties.

5. How We Share Your Personal Data

We may share your personal data with the following entities:

  • Law Enforcement and Regulators: If necessary to comply with applicable laws or protect our legal rights.

  • Service Providers: To assist with fraud prevention, identity verification, or other services.

  • Other Users: To confirm transactions with those you interact with on Ugly Cash App.

  • Professional Advisors: To comply with legal, banking, compliance, or accounting obligations.

  • Third Parties: In the event of a business sale, merger, or acquisition.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting requirements.

7. How We Protect Your Data

We implement security measures to protect your personal data, including firewalls, data encryption, and access controls.

8. Children’s Privacy

Ugly Cash App is not intended for individuals under 18. We do not knowingly collect data from minors without parental consent.

9. California Privacy Rights

California residents have additional privacy rights. For more information, please contact us at soporte@ugly.cash.

10. Contact Information

If you have any questions or concerns about this privacy policy, please contact us at soporte@ugly.cash.

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