It can happen to anyone, but recovering access is very easy!
Go to your app and enter your phone number as usual through the “Member Access” button.
In the “Validate your phone” screen input the verification code that we send you.
On the next screen, hit the “Forgot your Passcode?” link at the bottom of the screen.
Enter the 6-digit code sent to your associated email
In the following screens, create and confirm your new Passcode
And that is it! You have regained access to your account.