Yes, you can cancel your booking without penalty up to 24 hours before the scheduled departure time. After this period, a base cancellation fee of $25 will be charged. Please note the following:
The $25 cancellation fee can be credited toward your next booking if made within 48 hours.
Cancellation fees are provided to the drivers as compensation for their time.
If the booking is cancelled during the trip, a prorated cancellation fee will apply.