Skip to main content

Can I cancel my booking?

VOYA avatar
Written by VOYA
Updated over a week ago

Yes, you can cancel your booking without penalty beyond 48 hours before the scheduled departure time.

  • If you cancel less than 48 hours before your ride starts, a 20% cancellation fee will apply, and 80% will be automatically refunded.

  • However, the 20% fee can be credited toward your next booking if made within 48 hours of the cancellation.

If the booking is cancelled after the trip has started, a prorated cancellation fee will apply.

Did this answer your question?