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Can I cancel my booking?
Can I cancel my booking?
VOYA avatar
Written by VOYA
Updated over 3 months ago

Yes, you can cancel your booking without penalty up to 24 hours before the scheduled departure time. After this period, a base cancellation fee of $25 will be charged. Please note the following:

  • The $25 cancellation fee can be credited toward your next booking if made within 48 hours.

  • Cancellation fees are provided to the drivers as compensation for their time.

  • If the booking is cancelled during the trip, a prorated cancellation fee will apply.

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