SAFETY, SECURITY AND INSURANCE
Comprehensive measures to ensure your safety and confidence.
How is my safety, security, and insurance ensured during trips?
What should I do in case of an emergency during a trip?
What happens if a driver or service provider acts unprofessionally?
How do I report a safety or security concern?
How are drivers or service providers vetted?
What safety measures are available in the app?
Can I share my trip details with family and friends for safety?
Does Voya have a hotline for immediate assistance?
How does Voya monitor for potential safety issues during trips?
How can I leave feedback about safety or security concerns after a trip, and will I be informed of the resolution?
Are the Escorts vetted and trained by Voya?
Are passengers insured during trips?