Protection & Cybersecurity

Create Strong, Unique Passwords: Start by creating strong, unique passwords for each of your profiles. Avoid using easily guessable information such as birthdays or pet names. Instead, opt for passwords that include a mix of letters, numbers, and special characters. Explore our "Strong Password" resource for tips on generating powerful passwords.

Enable Two-Factor Authentication (2FA): Take advantage of two-factor authentication wherever possible. 2FA adds an extra layer of security by requiring you to provide a second form of verification, such as a code sent to your mobile device, in addition to your password. Learn how to enable 2FA on your account by clicking here.

Stay Vigilant Against Phishing Scams: Be cautious of unsolicited emails, text messages, or phone calls asking for your personal or financial information. These could be phishing attempts aimed at tricking you into revealing sensitive data. Verify the legitimacy of any requests before providing any information.

Use Secure Network Connections: Avoid accessing your accounts using public Wi-Fi networks, as these connections may not be secure. Instead, use trusted networks or consider using a virtual private network (VPN) to encrypt your internet traffic and enhance security.

Monitor Your Account Activity: Regularly review your account activity for any unauthorized transactions or suspicious behavior. If you notice any unfamiliar activity, report it to our customer experience team immediately and take steps to secure your account.

Keep Software Updated: Ensure that your devices and apps are always up-to-date with the latest security patches and updates. Outdated software may contain vulnerabilities that hackers can exploit to gain access to your data.

Educate Yourself: Stay informed about the latest cybersecurity threats and best practices for protecting your personal data online. By educating yourself, you can better recognize potential risks and take appropriate precautions to safeguard your information.

Length Matters: Aim for a password that is at least 12 characters long. The longer your password, the harder it is for hackers to crack it.

Use a Combination of Characters: Include a mix of uppercase letters, lowercase letters, numbers, and special characters in your password. This increases its complexity and makes it more difficult to guess.

Avoid Personal Information: Stay away from using easily guessable information such as your name, birthdate, or common words found in the dictionary.

Unique Passwords for Each Account: While it may be tempting to use the same password for multiple accounts, avoid this practice. If one account is compromised, all your other accounts become vulnerable. Instead, use a unique password for each account.

Consider Passphrases: Passphrases are longer combinations of words or phrases that are easier to remember than random strings of characters. For example, "PurpleElephant$Jumping@123" is a strong passphrase that incorporates various elements.