Passengers
By Ksenia and 1 other2 authors54 articles
- Pre-authorisation
- Can I leave a gratuity?
- How do I pay for a journey?
- How do you calculate fares for out-of-city pickups?
- Are parking fees and tolls included in my fare?
- How do I remove a payment card from my account?
- How can I receive a receipt for my journey?
- How do I add a payment method?
- How do I change my payment method?
- Authorisations and Charges
- Can I request black cars only?
- How do I request a journey?
- If I cancel a booking, do I have to pay a fee?
- What is the Comments box for?
- Can I request a journey in a different city?
- Request a chauffeur for someone else
- How do I book in advance?
- Can I request several vehicles at once?
- How long will I have to wait?
- How do I request a car with enough luggage space?
- Do your vehicles have child seats?
- What is not permitted in a Wheely vehicle?
- Am I insured?
- How do your chauffeurs clean your vehicles?
- Are Wheely cars accessible for wheelchairs?
- How do I review my journey history?
- Can I bring my pet?
- Can I smoke in the car?
- What kind of amenities are Wheely vehicles equipped with?