If you need to change the size of your order, don't worry—it's simple. Whether you need to increase or decrease the size, we've got you covered. Just follow these easy steps to make the necessary changes.
Increasing the size
For in-progress orders
If you'd like to add more pages, words, slides, etc., you can easily increase the size by following these three simple steps:
Click View Details on the order’s page.
Find the Edit size button.
Enter the total word/page count you need for the final order size, review the additional payment, and click Confirm & Pay to complete the process.
That's it! Your order size has been increased, and you can continue working on your order.
For draft orders
If your order is in the Draft stage, please:
Open your draft
Click on the Size step
Set the required size and click Save
For in-selection orders
If your order is In selection, you should submit a new one with the required number of pages.
To save time, you may use the Create similar order option:
Go to My Orders and find the needed order title
Click on the three dots icon next to it and select Create similar order option.
Now you can set the required order size!
If you no longer need the previous order version, follow the instructions below to cancel it:
Click on the three dots button on the order's page
Select Cancel order
Select the Duplicated order reason
Reducing the size
If you need to edit the order size, reducing it, you will need to cancel the current order and place a new one with the correct parameters. No worries—it's a simple process. Just follow these steps to make it as easy as possible:
1. Initiate the cancelation of the current order:
a) Canceling an in-selection order:
Open your order and click on the three dots icon next to its title.
Select the Cancel Order option:
b) Canceling an in-progress order:
Follow these steps if no work has been submitted:
Press the End order button on your current order page.
Set the payment release to "0":
2. Complete the cancelation:
Choose the relevant cancelation reason. Selecting either "Duplicated order" or "Incorrect order specifications" as a cancel reason would be the best choice here.
Add a brief explanation in the comments to complete the cancelation.
3. Replace an order:
Find your order title and click on the three dots icon next to the order title -> Select Create similar order:
4. Set the required size.
And that's it! Your new order will have the required size, and you can continue working on it without any issues.
Important notes
You can invite your current expert to the new order. This way, the changes won't affect your ongoing collaboration, and you can continue working on your task under a new order.
If the expert has already provided some work, and you need to reduce the order size, it's best to reach out to our support team for assistance in finding the best solution together.
For Draft orders
The Draft stage is the only stage at which you can reduce the order size, as it's not provided to the writers; thus, any adjustments are still possible. To reduce the size of the order:
Open your draft and click on the Size step
Set the required size and click on Save
To sum up
Increasing the size is easy and available for both in-selection and in-progress orders.
Reducing the size depends on whether your expert has already uploaded any work. If work has been uploaded, we recommend contacting support for further guidance.
Alternatively, you can also discuss size changes directly with your writer via the order chat. Still, the correct indication of all order details, including its size, is always a guarantee of success and helps to avoid any confusion.👌
If you have any questions or need additional help with updating your order size, please feel free to contact our customer service team.