Being able to communicate securely with an expert assigned to your order is one of the key features of our platform. Here’s how it works.

When you have yet to hire a writer, chatting with potential writers can be the most effective way to make a final choice. You can ask any questions directly to the expert, e.g., "What would be your first steps?", "Where will you look for this information?" "Are the provided instructions clear enough?" "Do you have access to the needed tools and sources?" etc. This will help you decide which writers to hire.

To get in touch with your expert while the order is In selection stage, please follow the instructions below:

If you have an order in progress, you can ask your writer any questions regarding the task, agree on the next chatting time convenient for both of you, ask for early drafts, request edits, and discuss milestones with your expert directly through the order chat.

You may also request a free plagiarism or AI integrity check before finalizing the order to ensure the originality and quality of the completed work.

To get in touch with a specialist you've already hired, please:

Alternatively, you can click the Chats button in the menu on the left.

For security reasons, the chat is the only way to communicate with the expert. Please do not share personal details such as logins unless it is essential to complete the assignment. If you receive any messages from the experts outside of the platform, please report it to us.

An expert begins working on your order immediately. Upon its completion, you will be notified via email and can then review the work in the My Orders section.

Yes, you can request updates, drafts, or discuss specifics with the writer, using the platform’s order chat functionality.

After reviewing the completed document, you can request revisions if necessary and subsequently release funds to the writer upon satisfaction. This final step ensures control and quality assurance.