To transfer funds to XPayroll, please click on the Update Balance link on your XPayroll dashboard. That will show you the bank account details to which you need to transfer funds from your bank. Funds can only be transferred electronically (through your bank's Internet banking portal/app), and other methods like cheque/UPI etc. are not supported.
Once you have initiated the transfers from your bank, your XPayroll balance should get updated within 30-60 minutes. XPayroll will send all account administrators an automated email once the funds reach us. Balance update can be delayed if -
Funds are transferred using NEFT/RTGS during non-banking hours or on bank holidays.
There is an error in the bank account number/ifsc in beneficiary details.
If you have transferred funds to XPayroll and your balance has not been updated (accounting for the above-given reasons as well), then please write to xpayroll@razorpay.com, and include the fund's transfer receipt that preferably has the following details -
Beneficiary account details.
Date/time of transfer.
Amount transferred.
UTR number