Follow the steps below to activate call transcripts for a specific campaign.
Step 1: Navigate to Dialer Campaigns
Log in to your Hot Prospector account.
Navigate to Dialer Campaigns.
Locate the campaign where you want to enable call transcripts.
Step 2: Edit Your Campaign
Click Edit next to the selected campaign.
This will open the campaign configuration settings.
Step 3: Enable Conversation Intelligence
Navigate to the Call Handling section.
Locate the Conversation Intelligence setting.
Enable the Conversation Intelligence toggle.
Once enabled, call transcripts will be activated for the selected campaign.
Note: Conversation Intelligence must be enabled for each campaign where you want to activate call transcripts.
If you need assistance enabling Conversation Intelligence or configuring your dialer campaigns, contact the Hot Prospector Support Team.