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How to contact the support team

This step-by-step guide will walk you through the process of contacting our support team via a type form.

Iana Lebourdais avatar
Written by Iana Lebourdais
Updated over a month ago

Need Help?

  1. On the app, tap the question mark (?) icon.

  2. You’ll be redirected to a Typeform where you can enter the information requested.

  3. Our team will reach out to you via email.


Support Coverage Hours

  • UK & Ireland: Monday to Friday, 8:00 AM – 11:00 PM (GMT)

  • US: Monday to Friday, 2:00 AM – 5:00 PM (CST)
    Note: Support is not available on Bank Holidays.

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